Major Accountabilities (Describe the main results of the job to be achieved)

• Establish strategic business partnering which focuses on delivering the IT quality services to support the ongoing business operations as well as the mid-term business strategy.
• Lead the definition and delivery of the MS&T Technology project and service portfolio
• Work closely with other IT domains to establish annual or periodic processes for portfolio, budgeting, business architecture, technology identification, technology sourcing, people and skills development and other IT support activities.
• Articulate the technology strategy for MS&T & ALCM in alignment with business strategy
  • Co-create the Product Family vision, business/customer capability roadmaps and product roadmaps in close partnership with the Business Product Owner
  • Advocate for the business and customer strategy within the IT organization to steer Platform and Product investments, prioritization and decision making
  • Manages the interdependencies across product lines, looking for synergies and conflicts
  • Owns all technical aspects of the product lifecycle in close partnership with the Business Product Manager
  • Act as IT single point of accountability for delivering Product Roadmaps across the Product Family
• Responsible to manage the vendors necessary to successfully utilizing the products throughout their lifecycles
• Manages the solutions related budget for MS&T & ALCM (project and operations)
• Ensure 1st class experience for the associates in the team by creating an inclusive, inspired environment and upskilling and developing people.
• Promote a Digital & IT cultural change program which promotes speed, agility, customer focus, strong business engagement and business impact-oriented thinking in IT

This leader establishes and maintains a true Enterprise / One Sandoz mindset and effective coordination of effort across the IT domains.

• Serves as point of escalation, review and approval for key issues and decisions

Key Performance Indicators (Indicate key facts and figures)

• Successful delivery and operations of standardized IT solutions for the MS&T & ALCM that are well aligned to the business strategy and global technology Strategy
• KPls which are relevant for customer satisfaction are clearly defined, constantly measured, and met
• Meeting yearly budget target for Digital & IT projects and operations

Job Dimensions (Indicate key facts and figures)

Subordinate Functions:

Direct: N/A

Indirect: N/A

Number of Associates:

Direct: 1

Indirect: N/A

Financial responsibility

(where appropriate):

Tbd

Impact on the organisation

(where appropriate):  

Global stakeholder engagement to plan, review and deliver services at a global level; high impact across the 6 change dimensions (process, organization, location, data, application, technology).

Ideal Background (State the minimum and desirable education and experience level)

Education:

• Degree in computer science, IT related field or technical discipline; Master’s degree desirable

Languages:                 

• Advanced proficiency in English (written and spoken)

Experience and Skills:                                      

• > 8 years’ experience working in an IT environment
• > 5 years’ experience in working in MS&T & ALCM or supporting this function from IT (in local & global roles)
• > 3 years’ experience as people manager
• Advanced understanding of solutions supporting Asset Lifecyle Management (ALCM), Maintenance Repair Operation (MRO) and the Manufacturing, Science & Technology (MS&T)
• Advanced experience in Stakeholder management at country / regional / global up to Leadership level
• Excellent knowledge in building and running technology solutions in regulated industries
• Advanced knowledge IT Strategy & Planning
• Extensive project management and change management experience
• Track record in delivering global solutions at scale
• Advanced knowledge in vendor management
• Advanced knowledge of Lean / 6 Sigma, Design Thinking, Agile methodology
• Working experience within the pharmaceutical industry (best in multi-national with global experience)
• Relationship Management, Interactions with senior management
• Leveraging digital technology / big data for business and customer needs
• Emerging and latest market trends
• Managing challenges, Proactive thinking